Belize City Council Partners with Peak Outsourcing to Create 500 Jobs

Belize City Council Partners with Peak Outsourcing to Create 500 Jobs

The Belize City Council has signed onto a partnership that aims to provide some 500 jobs to Belize City residents by December this year.  A memorandum of understanding was signed with Peak Outsourcing, a player in the BPO sector.  The 4-page agreement stipulates that the purpose of the agreement would be to perform job placements, internships and career development opportunities for students and city residents.  It is a 2-year agreement with a plan to conduct a yearly assessment on the outputs and benefits.  Mayor Bernard Wagner says he is excited about this partnership as there are opportunities to move up in the BPO sector.

Bernard Wagner, Mayor of Belize City: “So we wanted to ensure that we contribute to our youths coming out of high school, coming out of universities every year so many of them coming out of universities and this is a career, a career opportunity and we wanted to be a part of it.. We once used to complain about employment opportunities. We have seen where unemployment has reduced the last figure I saw was close to 3%. This is a part of that whole effort to have our graduates, young people have job opportunities. It will never always be abut government providing the job opportunities but the private sector being your own boss, private sector these are all part of the whole system that contributes to lowering unemployment.’”

The MOU outlines a structured recruitment and training program designed to equip employees with skills needed to thrive in the BPO industry. Additionally, the agreement calls for community based initiatives as part of corporate social responsibilities.  Under these initiatives several areas would be addressed including youth empowerment, poverty alleviation, and digital literacy. Peak Outsourcing’s Senior Talent Acquisition Specialist, Orson Picart spoke to Love News on the operations.

Orson Picart, Senior Talent Acquisition Specialist: “It’s to provide a funnel to PEAK Outsourcing and it’s not only about recruitment it also has to do with the other community based initiatives that we’re also partnering on to make sure that once again we can build the competency of qualified individuals to make sure that they have placement. Where there are different social projects we definitely want to be a part of that so the different initiatives that the Belize City Council has in place we are going to be partnering with them to see how best we can lend resources and collaborate to make the events a little bit bigger and they have to be community based because obviously Belize City has like over 60,000 individuals if I’m not mistaken but I stand to be corrected. We specialize in various campaigns but these campaigns aren’t just the voice campaigns that people can just get a script and read off these are basically campaigns that are very specific in terms of what the competencies need to be, technical support background, product knowledge as well how well can you retain information. Our training programs are for two weeks to make sure that everybody gets the kind of support that they need to actually execute their job when needed.”

Mayor Bernard Wagner signed on behalf of the Belize City Council while Fiona Castillo signed on behalf of Peak Outsourcing as the Manager of Human Capital Business Partner.  Also in attendance were city councillors Kaya Cattouse and Eluide Miller and Peak Outsourcing’s Latin American Vice President Darwin Barrios.

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