At a time when many have lost their jobs and vacancies are few, the RCC Business Process Outsourcing is offering hundreds of jobs. The Ready Call Centre as it is commonly known as, is celebrating its fifteenth anniversary as an established Call Centre in Belize and is looking to fill positions at both branches in Belize City and Orange Walk District. As COVID-19 recovery efforts begin, RCCbpo envisions hiring as being an integral part of the rebuilding work. Love News spoke to the Chief Executive Officer, Nubia Ramirez and she stated that It is a perfect opportunity for persons who were once a part of the tourism and hospitality industry because the skills transfer to the call centre environment immediately.
Nubia Ramirez, CEO, RCCBPO: “The work that we had been doing before the COVID-19 situation plus the work that we have done throughout this time basically is facilitating right now that a lot of clients, a lot of the businesses are in need of the services that we provide and that is what created really the opportunity for us to come and offer these jobs here in Belize. Well at this point we’re having positions open from agents, supervisors, quality analysis positions, trainers even administrative positions because the good thing about this type of business is that once you are growing the type of clients and services you have the space for all the other positions that are needed to support the agent’s work. So that’s why at this point we are hiring basically people for operations meaning agents, supervisors, quality, but also for the administrative and support departments that are like reporting, recruitment, finance. So I would say anybody that has customer service experience, that has the skills.”
Applications are being accepted now in customer service and sales and Ramirez gave us more details on how to apply for the available post.
Nubia Ramirez, CEO, RCCBPO: “People who are interested in applying for a job they can do it online. We can set up appointments for them to come at different times here with recruitment. They can contact our landline 223-5055 and 223-5556, they can also go to our Facebook page, they can go to our website www.RCCBPO.com. Of course they can stop by here just come and check what is the process, how they can apply. As we said we are looking for 500 people and we would like to have a lot of people coming in to apply from now because we know that a lot of people at this point are looking for a job opportunity so instead of having a big crowd if people can start coming from now at different times that way we are not keeping too many people at the same time here in the building that definitely is going to be a plus and also because we are looking for people not just here in Belize City but also in our Orange Walk branch.”